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About Trig Moving and Storage
At Trig Movers, we aim to provide the highest possible quality of moving services. As industry leaders, we know that every one of our customers has different needs, which is why no two moves are ever identical.
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My first move
This is my first move, and everybody told me that this would be a nightmare. However, Trig moving changed my perspective as they were so efficient, respectful and punctual. Such great customer service. I'd choose them over and over again.
Had enough of "cheap" movers as well as being nickel and dimed. Had enough of friends breaking their backs too. Somewhere in the middle in terms of fees and a million recommendations we found Hunks! Amazing! Superb! Loved our crew Next time we move - 100% will use the hunks! And request these dudes!
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!!! I CAN'T STRESS THAT ENOUGH!!
I ordered the full packing service and two movers showed up around 8:30 in the morning on the day of my move. I live in a one bedroom apartment and had already packed about half my belongings in boxes. Instead of watching them carefully, I decided to help them pack to move things along. BIG MISTAKE. I finally received my boxes today and everything is BROKEN OR RUINED!!! First of all, they promised to hang up all my clothes nicely in wardrobe boxes. They used wardrobe boxes all right but without a bar, so they just threw my clothes into the boxes. Nice, expensive, DRY CLEAN ONLY items smushed and wrinkled. To make matters worse, they threw dirty clothes, dirty suitcases, and a heavy air mattress ON TOP of my delicate clothes. As for kitchen ware, many of my glasses and vases are broken. And my mattress is dirty even though they saran wrapped it (luckily I also had a mattress cover on it that has already been thrown away).
Additionally, I moved into a high rise condominium, and my new building has very strict insurance requirements for all vendors that enter our building. Unfortunately I did not know about those requirements prior to hiring movers but I let Trig Moving and Storage know as soon as I found out. They DID NOT INFORM ME UNTIL 2 WEEKS LATER that they DO NOT meet those requirements. I had to keep calling them and calling them to find out when my stuff would be delivered and then they finally told me they don't meet those requirements so I had to hire ANOTHER MOVING COMPANY to go pick up my belongings from their warehouse. That also meant an additional week of living in a hotel because I didn't have a mattress to sleep on. They were difficult to coordinate with and very secretive about their "warehouse." When I got my belongings today the new moving company told me that they would recommend throwing out or sterilizing everything I own because the warehouse was more of a JUNKYARD and they wouldn't be surprised if bugs are living inside my things. Absolutely disgusting!!! DO YOURSELF A FAVOR AND DO NOT USE THIS COMPANY!
Strongly Recommend a Different Company
DO NOT USE THIS COMPANY. Although all of our items got delivered, almost EVERY PIECE OF FURNITURE, ART, AND BELONGINGS WAS DAMAGED.
See a few examples below, also the attached photos . I strongly urge anyone considering Trig Moving & Storage to find a different company that has a rating with the BBB. Or at least get very good insurance and move anything you care about yourself.
1) Furniture that was packed in blankets came with the blankets TORN through with the furniture beneath scraped and gouged.
2) Clothes (including a tuxedo) were NOT hung in wardrobe boxes but crumpled together with other stuff packed on top.
3) Free weights were packed ON TOP of decorative items
4) Lamps were bent and BROKEN.
5) Art was stuffed in a SINGLE box with NO individual WRAPPING
6) Our microwave (although it looked fine) SPARKED AND SMOKED, was handled rough enough to break the internal electronics.
Just hire them
The quality of delivery and packing is an utterly important aspect for any moving company. Trig moving and storage is quite aware of this fact and they have a crew who knows all the techniques that they should. The items including a couple of electronic equipment and other stuff were wrapped in bubble wraps for extra safety. Once they reached the venue, the crew helped me unpack the larger items. I thought they would actually leave once it is loaded in the home. But, they unpacked and cleared the packing materials which saved me a lot of time. I was totally stress free throughout the move. Thanks to them for that.